Each category of stakeholder faces specific difficulties at crossing points. IBS identifies the needs and adapts its response to each context.
Eight families of stakeholders, one common reading grid for adapting the system.
Needs
Coordination, continuity, compliance and data.
IBS response
Operations, procedures, supervision and reporting.
Clients concerned
Ministries, agencies and public authorities.
Needs
Organized circuits and operational assistance.
IBS response
Flow management, guidance and on-site support.
Clients concerned
Customs and immigration services.
Needs
Site performance and continuity.
IBS response
Integrated operations and continuous improvement.
Clients concerned
Public managers or concession holders.
Needs
Shorter waits and better information.
IBS response
Queue organization and assistance.
Clients concerned
Transporters, logistics companies and freight forwarders.
Needs
Visibility and fluidity.
IBS response
Facilitation and on-site guidance.
Clients concerned
Commercial and industrial companies.
Needs
A clear journey and assistance.
IBS response
Information, signage and guidance.
Clients concerned
Travellers, drivers and traders.
Needs
Governance, impact and measurement of results.
IBS response
Reporting, studies, indicators and coordination.
Clients concerned
Funders and institutions.
Needs
Traffic and logistics integration.
IBS response
Access management and flow structuring.
Clients concerned
Corridors and logistics platforms.
Present your context: IBS studies each situation according to its location, regulatory framework and mobilization capabilities.
