Every intervention follows a rigorous process, from understanding the site to continuous improvement, to produce measurable, lasting results.
Present IBS as a reliable operational partner able to organize, streamline and secure activities at border crossing points, while converting visitor interest into qualified partnership requests.
6
intervention steps
5
public categories
Priority publics
A common process that adapts to the context, constraints and objectives of each site.
Site observation, understanding of objectives, stakeholder mapping, flow analysis and identification of constraints.
Definition of scope, organization of roles, overall design of circuits, procedures and indicators.
Mobilization and training, preparation of tools, reporting setup and operational testing.
Launch, team support, management of adjustments and communication to users.
Indicator monitoring, periodic reports, incident handling and coordination meetings.
Analysis of results, recommendations, adaptation of procedures and capacity building.
Operational information is handled according to contractual commitments, authorization levels and strict confidentiality procedures. IBS never publishes sensitive elements without validation.
