IBS organizes and coordinates the activities required for the day-to-day running of strategic border crossing points.
The challenge
Poorly defined responsibilities, lack of coordination, operational disruptions and insufficient supervision.
The IBS response
Implementation of a structured system combining teams, procedures, coordination, supervision and reporting.
Key benefit
A better organized, clearer and better monitored operation.
A precise scope, adapted to the mandate and configuration of each site.
Site operational organization.
Definition of roles and responsibilities.
Team coordination and planning.
Operations supervision.
Incident management and documentation.
Periodic reporting and improvement recommendations.
Who it is for
Public administrations, infrastructure managers, local authorities, concession holders and development partners.
Four to six measurable results, validated with the partner when defining the system.
Greater operational continuity
Clearer responsibilities
Stronger coordination between stakeholders
Better documented incidents
Improved visibility for authorities
Diagnosis, design, deployment, steering and improvement: IBS's standard process, applied to this service.
Analyse flows, stakeholders, infrastructure and constraints.
Define the system, circuits, responsibilities and indicators.
Mobilize teams, install tools and put procedures in place.
Manage day-to-day operations, assistance and supervision.
Collect data, track incidents and produce reports.
Adjust the system based on field observations.
IBS can take on all or part of the functions provided for in its mandate. The scope is defined after analysing the site.
Teams trained in border realities, whose size and profiles are adapted to the configuration of each site.
Each incident is recorded in a structured way and included in the periodic reporting submitted to the authorities.
Tell us about your context, constraints and objectives: our team will respond with a tailored proposal.
